Frequently Asked Questions

The FAQ page helps you with common questions you may have.


Error 500

One possible cause of an Error 500 is a bad configuration of the url in CSRFProtector library. Open includes/libraries/csrfp/libs/csrfp.config.php Ensure that variable jsUrl fits your domain and puts on csrfprotector.js file. Save Open Teampass page

How to set Teampass under Maintenance?

  • Open Settings page
  • Spot Set TeamPass in Maintenance mode option
  • Enable it
  • Save

I don't see the Import button

The main reason for getting a blank/white page after installation is related include.php file. Follow next steps to ensure all settings are correct in this file.

  • Open file includes\include.php with your favourite editor

Why a blank page after installation?

The main reason for getting a blank/white page after installation is related include.php file. Follow next steps to ensure all settings are correct in this file.

  • Open file includes\include.php with your favourite editor

Line 14 @define('SECUREPATH', ...)

It defines the path to the secured folder you have indicated during installation.

Be careful to not add an end slash.
  • On a Windows server, it could be defined as @define('SECUREPATH', 'E:\xampp\security\Teampass');

  • On a Linux server, it could be defined as @define('SECUREPATH', '/var/services/web/security/teampass');

Line 15 require_once ...

It loads the sk.php file when using Teampass.

It is mandatory to indicate here the correct path to `sk.php` file.
  • On a Windows server, it could be defined as require_once "E:/xampp/security/teampass/sk.php";

  • On a Linux server, it could be defined as require_once "/var/services/web/security/teampass/sk.php";